The Challenge Every Growing F&B & Retail Chain Faces

As retail and F&B brands expand—opening more stores, adding new SKUs, managing delivery partners, and serving customers across both physical and digital channels—the complexity behind daily operations grows even faster.

This raises a critical question: Is your organization expanding on a foundation that’s not built to scale?

Many businesses still rely on disconnected systems: one tool for inventory, another for purchasing, another for point of sale, and spreadsheets to fill in the gaps. These fragmented processes slow teams down, distort data, and create operational blind spots.

SAP’s Grocery Retail series highlights the core capabilities modern retailers need to operate efficiently and profitably. Below is a consolidated overview of the key insights most relevant to modern F&B and retail operations.

A Modern Digital Core: What It Really Means for Retail & F&B

Retail today is no longer just about running stores. It is about coordinating a complex, end‑to‑end ecosystem of suppliers, warehouses, dark kitchens, stores, online channels, and logistics partners—all in real time.

From the SAP insights, four foundational pillars emerge:

1. Unified Operations — One Source of Truth Across All Channels

Retailers succeed when every part of their business speaks the same language. A standardized digital core ensures that purchasing, merchandising, store operations, and online channels run on synchronized data.

What this solves:

  • Broken processes caused by using multiple disconnected systems
  • Inconsistent stock information between stores and central teams.
  • Poor visibility into fast‑moving items and promotions.

2. Strong Master Data — The Backbone of Accurate, Efficient Operations

Before any automation or optimization can happen, master data must be consistent: product details, pricing structures, supplier information, store listings. This is particularly crucial in F&B, where ingredients, recipes, and shelf-life constraints intensify the need for accuracy.

What this enables:

  • Faster onboarding of new stores or product lines.
  • Cleaner, more reliable reporting.
  • Consistency across POS, backend systems, and delivery apps.

3. Integrated Store Execution — Where Digital Plans Meet Real Operations

Store operations determine how your strategy plays out in reality. Without standard workflows, each store runs differently, leading to inconsistent execution and preventable losses.

What standardized processes solve:

  • Shrinkage caused by manual stock counting.
  • Overstocking or stock-outs due to inaccurate inventory.
  • Slow replenishment cycles and operational delays.

4. End-to-End Supply Chain & Replenishment — Built for Omnichannel

Modern customers expect fast delivery, accurate stock availability, and seamless experiences across channels. This demands a flexible, data‑driven supply chain.

What an integrated supply chain delivers:

  • Real-time inventory visibility across warehouses and stores.
  • Efficient replenishment that responds to demand fluctuations.
  • Logistics that move the right product to the right location at the right time.

Why This Matters for F&B & Retail Chains

F&B, convenience stores, and modern retail chains are operating in an environment where speed, accuracy, and consistency are critical. As businesses scale, several challenges become more visible:

  • High-velocity SKUs require precise forecasting and fast, reliable replenishment.

  • Different store formats—from dine-in to grab-and-go to online-only—need standardized, repeatable processes.

  • Rapid expansion often exposes gaps in legacy or disconnected systems.

  • Omnichannel expectations demand that online and offline operations run on the same real-time data.

In today’s competitive landscape, a standardized digital core isn’t simply an IT upgrade—it’s the foundation for sustainable, scalable growth.


How TDI APJ Helps Retailers Build This Foundation

With experience delivering SAP solutions across Vietnam and the APJ region, TDI APJ supports retailers and F&B chains in:

  • Harmonizing business processes on SAP S/4HANA.
  • Standardizing master data and operational workflows.
  • Enabling omnichannel fulfillment and real-time inventory visibility.
  • Designing scalable operating models aligned with future expansion.

Ready to Modernize Your Retail or F&B Operations?

Let TDI APJ help you build a resilient, scalable, and data-driven digital core with SAP S/4HANA.

👉 Contact us to explore how standardized operations can accelerate your growth—today and in the future:

Lion Super Indo (LSI), one of Indonesia’s leading modern retail chains, has taken a major step in its digital transformation by upgrading to SAP S/4HANA 2023 under RISE with SAP. With strong trust in TDI APJ as its implementation partner, LSI successfully modernized its core ERP platform to enhance performance, scalability, and innovation readiness — all while maintaining stable business operations. This seamless transition empowers LSI to accelerate innovation, improve operational efficiency, and build a sustainable foundation for future growth, delivering stronger value and better experiences to customers across Indonesia.

About Lion Super Indo

Lion Super Indo (LSI) is one of Indonesia’s leading modern retail grocery chains, operating 259 stores across Java Island and southern Sumatra, along with franchise outlets under the Super Indo Express brand. Amid rapid market growth and operational complexity, LSI continues to strengthen its technology foundation to enhance efficiency, scalability, and innovation, while keeping products affordable and accessible for Indonesian consumers.

Challenges and Business Drivers

As LSI expanded its retail operations and digital initiatives, its SAP S/4HANA 1809 on-premise system reached the end of mainstream maintenance, limiting its scalability, performance, and integration capabilities.

To address these challenges and support long-term growth, LSI aimed to:
– Ensure business continuity and compliance with SAP’s product lifecycle.
– Improve system performance to handle higher transaction volumes.
– Enable faster innovation through integration with SAP BTP and other digital platforms.
– Enhance user experience and operational efficiency with the latest SAP Fiori UX and automation.
– Transition to a more sustainable, cloud-based IT model.
– Improve the operation and customer experience through AI.

Recognizing the need for a more agile, future-ready platform, LSI launched a comprehensive ERP upgrade and cloud migration project, moving to SAP S/4HANA 2023 under RISE with SAP. The initiative was designed to create a modern, intelligent, and scalable core system, leveraging SAP RISE for greater flexibility, resilience, and embedded analytics, while reducing IT complexity and total cost of ownership.

Excellence in Preparation and Execution

Upgrading and migrating a live retail ERP system is inherently complex, but the joint LSI, TDI APJ, and SAP ECS team executed the project smoothly and on schedule. Extensive preparation ensured every upgrade activity was planned down to the hour, potential risks were assessed in advance, and system requests were coordinated with SAP ECS to meet strict lead times. Key integrations and business processes were thoroughly tested before production, while continuous alignment with LSI leadership guaranteed timely decisions and full support.

During the transition, daily operations remained fully stable, with zero unplanned disruption. The planned 24-hour downtime was reduced to just 17 hours, thanks to tireless teamwork from Friday 10 PM to Sunday 3 PM, followed by daily post–go-live health checks to ensure ongoing system stability. This seamless coordination and collaboration across LSI, TDI APJ, and SAP ECS resulted in noticeably improved system performance, reliability, and operational readiness, reflecting the professionalism, precision, and commitment of all teams involved.

Expected Outcomes

Operating on SAP S/4HANA 2023 under RISE with SAP, LSI now benefits from a future-ready ERP platform aligned with its digital transformation goals.

Expected business outcomes include:
– Rapid scalability to support new store openings and omnichannel expansion.
– Faster innovation cycles through seamless integration with SAP BTP.
– Lower total cost of ownership via SAP-managed cloud services.
– Enhanced analytics and forecasting with embedded AI capabilities.
– Improved user experience through modern Fiori interfaces.

“We had a truly valuable collaboration with TDI APJ throughout the upgrade and migration to SAP Private Cloud.
Moving to the cloud — especially for a retail company — presented many complex challenges.
However, LSI achieved a successful completion thanks to the expertise and strong coordination with TDI APJ.
The migration will support our growth and future innovations.”

– Jimmy Jonathan, General Manager of Information Systems, Lion Super Indo

Commitment from TDI APJ

For TDI APJ, this project marks another milestone in delivering SAP transformation success for leading retailers in Southeast Asia.

“This successful collaboration with LSI reaffirms TDI APJ’s expertise in delivering complex SAP cloud transformations for leading retailers in Southeast Asia.”
— Karl Balingit, Project Manager, TDI APJ

“We’re proud to support Super Indo’s digital growth journey through a successful SAP upgrade, delivering a scalable and future-ready foundation. The upgrade has enhanced system performance, streamlined operations, and empowered Super Indo to leverage new capabilities with greater efficiency. This achievement reflects our commitment to driving continuous improvement and enabling Super Indo to confidently embrace future growth opportunities” — David Tan, Regional SVP, Operations, TDI APJ “— David Tan, Regional SVP, Operations, TDI APJ

Customer 

Lion Super Indo (LSI) 

Industry 

Retail / Supermarket 

Solution 

SAP S/4HANA Private Cloud 

Modules 

FICO, MM,  

Duration 

6 months (April–October 2025) 

Implementation Partner 

TDI APJ 

sap
In today’s rapidly changing economic landscape, businesses must innovate and collaborate strategically to thrive sustainably. This is especially true in the retail and manufacturing sectors, where shifting consumer behavior and rising expectations for seamless omnichannel experiences are redefining how enterprises compete.

On October 22, 2025, TDI APJ – in collaboration with SAP Vietnam – successfully hosted the exclusive event “GROW Together: Where Ideas Meet Innovation” at SAP’s new office – SAP Labs Vietnam, the regional R&D hub in Ho Chi Minh City.

Bringing together over 25 business and technology leaders from manufacturing, consumer goods, trading, and retail industries, the event served as a dynamic platform for sharing insights, exploring innovation, and fostering collaboration toward enterprise modernization.

🔍 Key Highlights

1. Modernizing to Overcome Inflation and Supply Chain Risks
Participants discussed the current challenges of volatile costs and disrupted supply chains – and explored how SAP’s intelligent cloud solutions and AI-driven analytics can help organizations strengthen resilience and efficiency.

2. Strategic Approaches to Enterprise Modernization
TDI APJ presented its proven methodology for SAP Cloud ERP implementation, emphasizing a practical, results-oriented roadmap for digital transformation. A customer success case was also highlighted, showcasing tangible improvements in agility and operational visibility.

3. AI Use Case Demonstration
SAP experts demonstrated the power of embedded AI and Business AI in accelerating decision-making and driving innovation across key business processes.

4. Q&A and Open Discussion
An engaging Q&A session concluded the afternoon, where attendees shared real-world challenges and discussed how to avoid common pitfalls when applying AI to enterprise operations.

Meaningful Connections and Collaboration

Beyond thought-provoking discussions, participants also enjoyed a guided tour of SAP Labs Vietnam, gaining a firsthand look at the innovation hub driving SAP’s global development efforts. The event fostered meaningful conversations and connections among peers, partners, and experts dedicated to shaping the future of business transformation.


At TDI APJ, we take pride in empowering our clients to unlock the full potential of SAP solutions – from optimizing supply chain operations to delivering real-time business insights and elevating customer experience. Together with SAP, we remain committed to helping businesses grow stronger and smarter in today’s dynamic market.

📩 To explore how TDI APJ can support your business transformation journey, contact us at marketing@tdiapj.com or visit www.tdiapj.com.

 

Commenting on the customer momentum, Verena Siow, Regional Business Suite Leader, SAP Asia Pacific, said, “SAP’s Q3 growth underpins how APAC customers are moving decisively and swiftly to bring together enterprise applications, relevant data, and embedded AI. According to new research from SAP and Oxford Economics, businesses are already achieving 16% ROI from AI globally. But economic volatility, shifting regulations, and a global skills crunch mean organizations face a critical challenge: how to connect their people and their business in ways that drive agility, resilience, and growth. This isn’t just a moment of change; it’s a moment of unprecedented opportunity.” 

APAC customers embrace AI 

In Q3, SAP announced new Business AI customers in Asia Pacific. 

In Southeast Asia, ofi (Olam Food Ingredients) is transforming its business with SAP Business AI, SAP S/4HANA Cloud Private Edition, SAP Signavio, WalkMe, SAP Business Technology Platform, and SAP Digital Supply Chain. 

The company said, “ofi has embarked on a significant transformation and sought the best platform to adopt across all functions, aiming to bring innovations and technology to support its business effectively. With this evolution underway, ofi … worked diligently to assess technologies that could enable innovation. ERP transformation was identified as a central focus, and the team collaborated closely with SAP to establish the value proposition for RISE with SAP, which will help empower ofi to accelerate innovation, drive sustainable growth and safeguard its project outcomes.” 

In India, Tata Consultancy Services is looking to benefit from SAP Joule for Consultants and SAP Learning Hub, while in South Korea, SK AX has chosen SAP Business AI, SAP Business Technology Platform, and SAP Enterprise Service Management.  

 Japan Aviation Electronics Industry Ltd. purchased a range of SAP solutions including SAP S/4HANA Cloud Private Edition, SAP Business AI, SAP Business Data Cloud, SAP Business Technology Platform, OpenText, Tricentis, and WalkMe. 

Asia Pacific customers move to SAP public cloud 

Q3 also saw APAC customers increasingly embracing public cloud models to empower their transformation in preparation for realising the value of business AI.

La Trobe University, a leading higher education establishment in Australia, went live with SAP S/4HANA Public Cloud Edition, noting “La Trobe University has successfully implemented SAP S/4HANA with a clean core public cloud architecture, reinforcing its commitment to digital excellence. This milestone underpins the University’s AI-first strategy—enabling intelligent automation, streamlined operations, and scalable innovation across research and education in partnership with SAP.”

The Victorian Country Fire Authority is a volunteer and community-based fire and emergency services organization for the state of Victoria, Australia. It is one of the world’s largest volunteer emergency services, protecting millions of people and their homes from fire, rescues, and other hazards. The CFA chose SAP S/4HANA Cloud Public Edition, SAP Concur, SAP Analytics Cloud, SAP Signavio, and LeanIX. Also in Australia, Mitsui Resources Pty Ltd. purchased SAP S/4HANA Public Cloud.

Other companies finalising deals for public cloud ERP solutions from SAP include NYK Line and Rio Holdings Co. Ltd. in Japan, HLS Honour Lane Shipping Ltd. in Greater China, and Manorama Industries Ltd. in India.

World-leading companies choose SAP cloud innovation 

A range of high-profile companies selected SAP to drive their transformation. 

World-leading digital payment company Visa has chosen SAP to support its global technology infrastructure.  

“Visa seeks to streamline and simplify business-to-business (B2B) payments for corporates of all sizes. The Visa B2B Integrated Payments solution, built on SAP’s Business Technology Platform, allows corporates to use a Visa Commercial Card to make payments to both card accepting and non-card accepting suppliers, all within their SAP ERP system. This embedded finance solution allows corporates to capitalise on the benefits of using a Visa Commercial Card such as working capital optimisation and reconciliation functions, all through Visa’s secure paymentsnetwork.” 

In Japan, All Nippon Airways (ANA Holdings Inc.), chose SAP S/4HANA Private Cloud Edition and SAP Business Data Cloud, while SAP also inked new deals with Nippon Express Holdings Inc., Enessance Holdings Co. Ltd, and Panasonic Operational Excellence. 

Greater China saw a range of customers embracing SAP S/4HANA Cloud Private Edition, including Anhui Jianghuai Automobile Co. Ltd and ZCZL Industry Technology Group Co. Ltd, while Xin’ao (Tianjin) Energy Investment Co. Ltd.  Chose SAP Multi-Bank Connectivity.  

In India, SAP saw growth in RISE with SAP at Jubilant Pharmova Limited and JK Tyre & Industries Ltd, while L&T Technology Services chose a range of SAP solutions including ERP, SAP SuccessFactors, SAP Ariba, and SAP Business Technology Platform.

Companies who choose to innovate choose SAP 

Remarking on a successful third quarter, Siow concluded, “While customers are experiencing a period of profound change, one thing remains consistent. Alongside SAP, organisations across APAC are using Business AI and the public cloud to expand, empower, and excel – and create real business value.”  

As an official SAP Partner in Vietnam, TDI APJ supports enterprises in their digital transformation journey with SAP’s cloud and AI-driven solutions.

We help businesses implement, optimize, and scale SAP ERP systems to achieve efficiency, transparency, and sustainable growth.

👉 Learn more about our SAP implementation services: www.tdiapj.com
📧 Contact us at: marketing@tdiapj.com

Source: SAP NEWS

Hanoi, September 30, 2025 – Maxport Limited, one of Vietnam’s leading manufacturers of premium sportswear, has officially gone live with the SAP S/4HANA for Fashion Management system. This marks a major milestone in Maxport’s digital transformation journey, with TDI APJ as its trusted partner for SAP solution delivery and implementation.

Overcoming Challenges Together

The SAP S/4HANA project between Maxport and TDI APJ first began in 2019. However, due to the Covid-19 pandemic and various challenges, the project was temporarily put on hold. Throughout this period, both TDI APJ and Maxport remained committed to overcoming obstacles together.

In May 2024, both parties decided to restart the project, marking the revitalization of their collaboration. Bringing the project back on track and now going live represents a meaningful milestone in Maxport’s digital transformation journey.

 

SAP S/4HANA for Fashion Management – A Strategic Solution for the Fashion Industry

The fashion industry is highly complex, characterized by massive product data, short life cycles, and continuous seasonal changes. Managing the Bill of Materials (BOM) — including fabrics, threads, zippers, labels, and packaging — also presents major challenges.

SAP S/4HANA for Fashion Management addresses these complexities through structured, automated processes that help Maxport enhance efficiency, accuracy, and compliance with international standards.

At Maxport, the Generic Article and Article Variant functionalities have standardized product management across the color–size matrix, reducing data duplication and increasing accuracy throughout the supply chain. The system also digitizes and standardizes BOM management, tightly integrating finance and production to optimize material control, production planning, and cost calculation.

In particular, the Season & Collection Management feature enables Maxport to manage orders and production schedules by season and collection, ensuring alignment with global product launch timelines.

 

Sustainable Growth and Global Compliance

The go-live of SAP S/4HANA for Fashion Management at Maxport marks not only a technical milestone but also a strategic step toward sustainable growth. The system brings financial transparency, strengthens control over legal, tax, and audit risks, and ensures strict compliance with international standards across the fashion supply chain.

More importantly, the project establishes a foundation for Maxport to optimize material utilization, minimize production waste, and enhance traceability — meeting increasingly stringent requirements related to ESG (Environmental, Social, and Governance).

This achievement not only reinforces the confidence of global partners but also positions Maxport as a benchmark enterprise in the Asia–Pacific region, showcasing how technology can drive sustainable growth and long-term competitiveness.

Mr. David Tan – Managing Director, TDI APJ Vietnam, shared:

“TDI APJ is among the leading SAP implementation partners in the region, with strong expertise in Retail and Fashion. We are committed to helping our customers accelerate their digital transformation toward a more resilient future through technology.

For Maxport, we are proud to have been part of this journey. Today’s go-live event stands as a testament to the shared perseverance and long-term commitment between both teams to achieve lasting success.”

Mr. Nguyen Le Huy – Director, Corporate Strategy, Maxport Vietnam, shared:

“With increasing competition in the apparel industry and growing demands for product quality, delivery time, and cost efficiency, adopting technology to enhance operational performance has become essential.

At Maxport, we focus on two key directions: investing in modern equipment to improve productivity, and accelerating digitalization through integrated IT systems covering the entire value chain — from product development and manufacturing to human resources and finance.

These systems provide timely and accurate data that empower management to make informed decisions. The SAP S/4HANA project marks a significant upgrade in Maxport’s digital transformation journey, reaffirming the role of ERP as the ‘core system’ — connecting, integrating, and optimizing resources to enhance governance and competitiveness in this new growth phase.”

Mr. Nguyen Hong Viet – Managing Director, SAP Vietnam, shared:

“It has been an emotional and rewarding journey. Although SAP has successfully implemented hundreds of projects in Vietnam, each project carries its own unique story. As the bridge between the project team and SAP Global, our mission is to ensure that every customer who chooses SAP receives the highest quality of implementation and our unwavering commitment.

This journey is truly admirable – both our partner and the customer have remained steadfast, overcoming changes and challenges to reach this milestone together. I am proud and deeply appreciative of such enduring collaboration. My sincere thanks to Maxport for your strategic trust, and to TDI APJ for your partnership and professionalism. I believe this will be the solid foundation for us to continue achieving even greater goals together.”

Photo highlights from the ceremony:


golf clubs

TDI Group is proud to celebrate a remarkable milestone achieved by Fuka Suga, a talented Japanese professional golfer sponsored by TDI.
Fuka claimed her first professional victory at the 52nd Miyagi TV Cup Dunlop Ladies Open Golf Tournament, held from September 26–28, 2025, at Rifu Golf Club, Miyagi, Japan.

Starting the final day tied for 10th place and trailing by two strokes, Fuka demonstrated incredible focus and determination. She made a spectacular comeback to finish at 9-under par, securing a well-deserved win in one of Japan’s most competitive tournaments.


🏌️‍♀️ Tournament Overview

Name: 52nd Miyagi TV Cup Dunlop Ladies Open Golf Tournament

Venue: Rifu Golf Club (Miyagi Prefecture, Japan)

Dates: September 26 (Fri) – September 28 (Sun), 2025

🔗 Official LPGA Japan Tournament Page
🔗 Yahoo! News Article


About Fuka Suga

  • Affiliation: Nitori

  • Hometown: Miyazaki City, Miyazaki Prefecture

  • Date of Birth: May 17, 2005

Highlights in 2025:

  • Daikin Orchid Ladies – Tied for 2nd

  • V Point × SMBC Ladies Golf Tournament – 2nd

  • Yamaha Ladies Open Katsuragi – Tied for 5th

  • AXA Ladies in Miyazaki – Tied for 6th

  • Earth Mondahmin Cup – 8th

  • Miyagi TV Cup Dunlop Ladies Open – Winner 🏆


Our Commitment

At TDI Group, we are proud to support individuals who embody passion, discipline, and perseverance — the same values that drive innovation and excellence in our business.
Fuka Suga’s victory is an inspiring example of how dedication and continuous effort can lead to extraordinary success.

We look forward to cheering on her continued journey and achievements in the years to come.


#TDIGroup #TDIAPJ #FukaSuga #Golf #WomenInSports #Japan #CorporateSupport #Inspiration

Ho Chi Minh City, Vietnam – September 18, 2025 – Medochemie has officially kicked off their SAP S/4HANA Cloud implementation project, marking a significant milestone in the company’s digital transformation strategy. This initiative aims to optimize business processes, improve management efficiency, and ensure compliance with the stringent regulatory standards of the pharmaceutical industry. 

The ceremony was attended by
Mr. Gregory Charitonos, CEO of Medochemie;
Mr. Kazuo Hosoi, COO TDI APJ
Mr. David Tan, Managing Director of TDI APJ Vietnam;
Mr. Alex Chen, Vice President-Consulting of TDI APJ

Digital Transformation in the Pharmaceutical Industry with SAP S/4HANA 

The pharmaceutical industry has made significant advancements in research and development, yet it continues to face persistent challenges:
• A fragmented distribution network complicating supply chain management.
• Rising operational costs due to manual processes in production and administration
• Stringent compliance requirements from global regulatory bodies such as the FDA and EMA
 

SAP S/4HANA provides a comprehensive solution that enables pharmaceutical companies to enhance operational efficiency, boost productivity, and make data-driven decisions in real time, while upholding the highest standards of data integrity across all business functions. In a highly regulated industry like pharmaceuticals, data integrity is not just a technical requirement, it is a cornerstone of regulatory compliance, patient safety, and product quality. Ensuring that data is accurate, consistent, complete, and secure is essential for meeting international standards such as GMP, FDA, and ISO.
Key advantages include:
• Real-time inventory tracking with validated and synchronized data to prevent discrepancies and ensure accurate stock levels.
• End-to-end quality control from production to distribution, supported by secure, auditable, and tamper-proof data flows.
• Minimization of stock shortages and optimization of operational costs through trustworthy, up-to-date information.
• Accurate and traceable transactional and master data enabled by a robust data governance framework, reducing the risk of errors and duplication.
• Confident decision-making through full-scale digitalization, backed by reliable data that meets compliance and audit requirements.
• Centralized data management and automated validation rules that ensure consistency across departments and systems.
• Enhanced regulatory readiness through structured documentation, electronic records, and secure access controls.

Key Insights from the Event:

 

tdi

Mr. Gregory Charitonos – General Director of Medochemie – delivered a speech at the RISE with SAP project kick-off ceremony for the pharmaceutical industry.


Mr. Gregory
Charitonos, CEO of Medochemie, stated:

“The implementation of SAP S/4HANA is a crucial step in Medochemie’s digital transformation journey. This solution will help us enhance our management capabilities, optimize operational processes, and ensure strict compliance with international pharmaceutical standards. The positive energy and collaborative spirit demonstrated during the kick-off have set a strong foundation for the journey ahead. SAP’s global best practices, combined with the hands-on guidance of TDI APJ and the deep business knowledge of our internal teams, give us confidence that we are building a solution that will truly support our future growth.”

Mr. Phu Bui – Project Manager shared: “This project stands as a strong example of commitment, cooperation, and collaboration. From the top-down commitment of our CEO to every manager and team member at Medochemie, to the close cooperation among internal departments, and the open collaboration with our external partners—everyone is aligned with the shared goal of delivering a successful SAP implementation. Together, we are determined to do things right and ensure the project is well executed as planned.”

Mr. Kazuo Hosoi – Chief Operating Officer (COO) of TDI APJ – shared at the project kick-off ceremony, emphasizing that the pharmaceutical industry is also one of TDI APJ’s key focus sectors.

Mr. Kazuo Hosoi, COO from TDI APJ, shared: 

“We are honored to collaborate with Medochemie on this project. With our extensive experience in SAP S/4HANA implementation for major enterprises, TDI APJ is committed to delivering an optimal solution that enables Medochemie to maximize the potential of SAP S/4HANA and drive sustainable growth. This marks the beginning of our long-term partnership journey, and we look forward to achieving great milestones together.”

 

Leaders and members from Medochemie, TDI APJ, and SAP attended the ceremony to hear about the strategic direction, pharmaceutical industry best practices, and the reasons why the SAP S/4HANA project is a timely initiative that requires the involvement of all departments.


Mr. Alex Chen, Vice President-Consulting of TDI APJ
, emphasized:

“The pharmaceutical industry demands high precision and strict regulatory compliance. With SAP S/4HANA, Medochemie will have a robust technological foundation to streamline production processes, improve operational efficiency, and manage quality according to global standards.”
 

Mr. Kazuo Hosoi – Chief Operating Officer (COO) of TDI APJ – and Mr. Gregory Charitonos – General Director of Medochemie – at the project kick-off ceremony.

Representatives from Medochemie, TDI APJ, and SAP, together with the project teams of both parties, took a commemorative photo at the RISE with SAP kick-off ceremony for the pharmaceutical industry.


Strategic Partnership Between
Medochemie and TDI APJ
 

The SAP S/4HANA implementation project marks a key milestone in Medochemie’s growth strategy, strengthening its competitive edge in the pharmaceutical industry. With TDI APJ as a strategic SAP implementation partner, Medochemie aims to complete the project on schedule, ensuring smooth system deployment and long-term business value. 

About Medochemie
Medochemie is an international company that develops, manufactures, and distributes licensed branded generic pharmaceutical products. Established in Cyprus (Europe) in 1976, it has today 19 offices and exports its products in more than 122 countries around the globe. Medochemie has fifteen manufacturing plants and facilities designed to fully comply with European and WHO Good Manufacturing Practices (GMP): nine are in Cyprus, one in the Netherlands, and five in Vietnam. Medochemie globally maintains 5,145 marketing authorization licenses for 630 different pharmaceutical products, classified into over 10 therapeutic categories. 

About TDI APJ
TDI APJ is a premier SAP implementation partner, specializing in ERP solutions that streamline operations, enhance productivity, and support long-term business growth. With deep expertise in SAP S/4HANA deployments across industries, TDI APJ empowers organizations to unlock the full potential of digital transformation. 

It has never been a more exciting time for artificial intelligence (AI). Generative AI and large language models (LLM) are dominating headlines and making AI a part of every business conversation. However, turning AI technology advancement into business impact remains a challenge for many companies as they lack in-house expertise.

That is what we solve at SAP with our unique approach to AI.

Built-In, Relevant, Responsible Business AI

At SAP, we deliver AI that is available from day one, as it is already built into the SAP applications that power the most critical business processes. It works for an entire business because it is developed using extensive industry-specific data and deep process knowledge. Organizations can use it with confidence, as it is created using responsible AI practices. In essence, SAP AI is AI built for business.
Let’s have a closer look at a few of these new capabilities.

Growing Supply Chain Resilience

TDI APJ works with SAP to bring AI into supply chain operations, helping businesses predict, prepare for, and respond to rapidly changing demand.

With SAP Transportation Management, new generative AI features can automatically process large volumes of delivery notes every day, reducing manual work and errors.

Meanwhile, SAP Extended Warehouse Management now includes an intelligent slotting capability that suggests the best way to arrange and replenish goods based on demand and product characteristics—helping companies use their warehouse space more efficiently.

Increasing Efficiency and Compliance in Procurement

We are bringing AI into procurement to help companies control costs and improve compliance.

On SAP Business Network, a new AI-powered invoice conversion feature will soon make it easier to onboard suppliers by automatically reading and processing invoice information—saving time and reducing errors.

At the same time, SAP Ariba Buying already uses AI to personalize the shopping experience for employees. The guided buying feature suggests relevant products and services based on their roles and what colleagues are purchasing, helping them buy smarter and avoid off-policy spending.

Reducing Risks and Controlling Costs in Finance

SAP is bringing AI into finance to make operations smarter and faster through insights, recommendations, and automation.

With the new intelligent collections feature in SAP S/4HANA, finance teams can predict which invoices are at risk of late payment and focus follow-ups on the right customers. This saves time, improves cash flow planning, and helps manage risk more effectively.

Improving Employee & Customer Experience  

SAP is enhancing SAP Digital Assistant with new generative AI capabilities to offer more personalized and contextual support across SAP solutions.

Soon, this assistant will be able to guide users through their tasks, provide smart recommendations, and even generate content—starting with SAP Customer Experience solutions—helping sales and support teams work more efficiently and deliver more tailored customer experiences.

Delivering AI with Trust and Transparency

Responsible AI has been at the core of SAP’s AI strategy from the very beginning. SAP takes a human-centered approach, with clear ethics policies and compliance processes to ensure AI is used responsibly.

AI in SAP applications is transparent, protects sensitive data, and helps reduce bias—so users stay in control while gaining reliable insights.

As a long-standing SAP partner in the Asia region, TDI APJ has extensive experience supporting businesses in their digital transformation journey. We help organizations build a solid data foundation, become AI-ready, and confidently adopt SAP’s latest innovations to drive smarter and faster decisions.


Get Your Business AI-Ready with SAP

If you’re seeking a comprehensive ERP solution to transform your business operations, SAP is built to support your ambitions.

📩 Schedule a consultation with TDI APJ’s SAP experts at
marketing@tdiapj.com

————————

About TDI APJ

TDI APJ is an award-winning SAP service provider specializing in business consulting and enterprise solutions across Asia. With over 28 years of experience and a proven track record, TDI APJ is recognized as the best SAP partner in Vietnam — especially renowned for our deep expertise in the Retail sector.

We are committed to bringing innovation and differentiated capabilities that enable businesses to accelerate their digital transformation, build a solid data foundation, and become AI-ready. Our team of certified consultants combines industry knowledge and technical excellence to deliver end-to-end SAP solutions — from SAP S/4HANA to industry-specific applications — helping companies run more intelligently, efficiently, and sustainably.

With our specialized expertise and strong collaboration with SAP, TDI APJ continues to empower enterprises to achieve operational excellence and long-term growth.

For more information, visit www.tdiapj.com

 

In today’s fast-paced retail landscape, where customer experience and operational agility drive profitability, businesses are turning to SAP as a comprehensive ERP solution. From streamlining supply chains and analyzing shopper behavior to unifying online and offline sales channels, SAP enables retailers to operate more efficiently and adapt to evolving consumer demands. This article explores how SAP is transforming the global retail sector, why it’s a strategic choice for modern businesses, and how to select the right implementation partner to accelerate digital transformation.

1. Global Trends Shaping the Future of Retail

The global retail landscape is evolving rapidly. New consumer behaviors—especially in the post-pandemic and digital era—are pushing businesses to deliver higher standards: seamless, consistent, and personalized customer experiences across multiple channels (omnichannel).

Several key trends are currently driving global retail:

  • Omnichannel commerce and unified sales data: Today’s customers might begin their shopping journey on social media, compare products on e-commerce platforms, and complete their purchases in-store—or vice versa.
  • Personalized shopping experiences: Businesses must leverage real-time data to understand consumer behavior and develop targeted strategies for different segments.
  • Supply chain automation: Fluctuations in logistics and rising costs require businesses to adopt inventory forecasting and proactive planning systems.
  • AI and big data adoption: From product recommendations and behavioral analytics to inventory optimization—AI and data are transforming retail operations. SAP is one of the leading platforms integrating these capabilities into its ERP systems.

 

2. Why Should Retail Businesses Implement SAP?

SAP is the world’s leading ERP platform, trusted by major global retail brands such as Uniqlo, Adidas, 7-Eleven, and Coop. With industry-specific solutions designed for the retail sector, SAP helps businesses operate efficiently, enhance customer experience, and scale flexibly.

By implementing SAP, retail businesses can unlock a wide range of specific benefits:

  • Centralized and transparent end-to-end management: From inventory, procurement, and sales to finance, all departments are connected on a single platform, enabling greater control and faster decision-making.
  • Advanced data analytics with integrated AI and automation: SAP delivers predictive insights, automated processes, and smart recommendations that support timely and accurate business decisions.
  • Real-time customer personalization: Based on behavioral data, SAP allows businesses to create tailored experiences for each customer at every touchpoint.
  • Scalable and flexible omnichannel integration: SAP enables seamless connectivity between online and offline sales channels, supporting consistent operations as businesses grow.
  • Diverse deployment options: Businesses can choose deployment models that suit their infrastructure and strategy—whether cloud, on-premise, or hybrid.

With SAP, retail businesses gain a strong foundation to adapt quickly to market changes, innovate operations, and better meet rising customer expectations.

3. Choosing the Right SAP Implementation Partner for the Retail Sector
Implementing
SAP is not merely a technical project—it requires deep understanding of industry operations. For retail businesses, selecting the right implementation partner can shorten deployment time, reduce risks, and optimize return on investment.

TDI APJ – A SAP Implementation Partner with In-depth Retail Expertise in Vietnam, Malaysia, Indonesia, Singapore 

  • Proven experience in deploying SAP for major retail chains across the region, including chain store models, omnichannel retail, and specialized retail formats. 
  • Deep understanding of the unique challenges in Vietnam’s retail sector—from fragmented inventory and high product turnover rates to dynamic pricing by region and timing. 
  • Ownership of a localized, streamlined SAP Retail solution—customized to meet the operational needs of Vietnamese retailers. This helps shorten implementation time, lower costs, and improve user readiness. 
  • A consulting and implementation team with strong industry knowledge and comprehensive digital transformation capabilities across operations, finance, and customer experience  
Conclusion 

In the highly competitive retail industry—where speed drives profitability—SAP provides a robust platform that enables businesses to operate with agility, stay in tune with market shifts, and make data-driven decisions. With cross-industry implementation experience and deep expertise in the retail sector, TDI APJ is the ideal partner to accompany Vietnamese retail businesses on their digital transformation journey with SAP  

Contact TDI APJ for a consultation on the SAP solution that best fits your retail business model. 


    Plan Strategically for Risk Resiliency

    SAP Integrated Business Planning (SAP IBP) is an AI-powered cloud solution that supports end-to-end planning across demand, inventory, supply, and S&OP. With real-time insights and predictive analytics, it enables smarter decisions and streamlined operations. SAP IBP continuously monitors risks using AI, helping detect disruptions early and suggest mitigating actions. Scenario planning lets businesses prepare contingency plans and respond proactively to events like supplier delays or natural disasters.

    Leverage Business AI for Smarter Decisions

    SAP IBP uses AI to improve forecast accuracy, optimize inventory, and automate planning processes. By analyzing historical and market data, it generates more accurate demand forecasts. AI also identifies risks and recommends optimal planning strategies. These capabilities help organizations adapt to changing market conditions, reduce costs, and improve customer satisfaction.

    Unify Sales and Operations Planning

    SAP IBP enables integrated sales and operations planning (S&OP), aligning cross-functional teams to develop feasible and financially sound business plans. It supports collaborative planning, scenario modeling, and impact analysis to balance inventory, service levels, and profitability. As market conditions evolve, businesses can quickly adjust their plans to stay on target.

    Enable Full-Spectrum Demand Management

    AI-based forecasting in SAP IBP covers short-, mid-, and long-term planning. Businesses can use internal and external data to build accurate forecasts and react to near-term changes. It supports segmentation and collaboration among marketing, sales, and planning teams, enabling both strategic foresight and agile execution.

    Optimize Response and Supply Planning

    SAP IBP supports both tactical and operational supply planning. It helps prioritize demand, match supply constraints, and perform what-if analyses. Advanced algorithms identify bottlenecks, balance supply and demand, and optimize based on cost and capacity. Businesses can reschedule orders, allocate inventory, and build efficient deployment plans while managing real-world constraints.

    Improve Inventory Planning and Multistage Optimization

    SAP IBP connects inventory planning across the entire supply chain, recommending optimal stock levels across production and distribution points. It helps manage variability in demand and supply while avoiding overbuffering. Multistage optimization ensures coordinated planning that meets service goals and minimizes inventory investment.

    Gain Visibility with an Intelligent Control Tower

    Integrating SAP IBP with SAP Supply Chain Control Tower enhances supply chain visibility. It detects disruptions, analyzes their impact, and suggests corrective actions. AI-powered outlier detection and real-time alerts help manage exceptions and improve decision-making. This strengthens supply chain resiliency and reduces vulnerability to disruptions.

    Empower Planners and Collaborate Across the Ecosystem

    SAP IBP enables collaboration with suppliers, aligns plans with capacity constraints, and supports sustainability by reducing waste. With advanced analytics and AI, it helps predict demand, plan supply, and connect financial and operational goals. Real-time visibility ensures synchronized planning and execution, making the supply chain more intelligent and resilient.

    To fully realize the benefits of SAP IBP—such as better risk visibility, synchronized planning, faster decisions, and improved customer satisfaction—choosing the right SAP partner is critical. A strong SAP partner like TDI APJ doesn’t just implement the system; we help businesses translate complex supply chain needs into clear, actionable plans. Our team works closely with stakeholders to align business goals with SAP’s capabilities, ensuring that your supply chain planning is not only technically sound but also operationally practical.

    With hands-on experience across industries and a regional delivery model, TDI APJ supports organizations in leveraging AI, real-time data, and advanced forecasting tools to reduce costs, improve inventory turnover, and drive sustainable growth. As a trusted SAP partner, we help you turn technology into results—faster decisions, smarter planning, and a more resilient supply chain.